Product Guarantee of Satisfaction
The utmost care is taken in the selection, preparation and packaging of all products at Blaks Sunglasses Limited. We guarantee the quality of all our products.
Refund/Replacement Policy/No Further Liability
If for any reason you are not satisfied with your product, it will be replaced or exchanged for a product of the same value, or the total amount will be refunded, providing the goods are returned within 28 days of receipt. The cost of return shipping shall be the responsibility of the customer.
Except to the limited extent set out in the preceding paragraph, we do not accept liability for any claim, action, demand, suit, loss, legal fee or other cost or expense of any kind whether directly or indirectly arising from any defect in any product supplied by us to you or any delay or failure on our part to supply any products ordered by you.
Blaks Sunglasses Limited is committed to protecting the privacy of its customers and using any information collected in a responsible manner. We want your shopping experience with us to be safe, satisfying, convenient and as enjoyable as possible. Your privacy is 100% guaranteed on this site.
If we collect details such as your first and last names, your delivery address, telephone number and email address when you purchase our products, we will only use this information to contact you, let you know when your product has been despatched and keep you informed of any new products or services. This information is never sold, traded or shared with any third party.
Any financial information that is collected is only used to bill you for the products and services you purchase from us. We do not sell or rent your financial information to anyone.
If you are and individual under the Privacy Act 1993, you have rights to access to and correction of the personal information that Blaks Sunglasses Limited may hold.
You may, from time to time, receive information from us about new products, services and special offers we think you will find valuable.
You may opt out of receiving future mailings from Blaks Sunglasses Limited at any time.
RETAIL prices are stated in New Zealand Dollars and are inclusive of GST (Goods and Services Tax).
WHOLESALE prices are stated in New Zealand Dollars and are exclusive of GST (Goods and Services Tax).
We reserve the right to change any advertised prices. These changes, however, will not affect any order that is submitted before the price changes are made.
RETAIL we accept Pay Pal, Internet Banking or Cheque. Full payment must be received before the goods are despatched.
WHOLESALE we accept Pay Pal, Internet Banking or Cheques. Payment for on account orders are due by the 30th of the month following the order. A 5% prompt payment disount is available for payments made within 7 days of delivery.
Right to Refuse
In the interests of reducing fraudulent use of the payment system we reserve the right to refuse or reject any order sent to us.
All orders will be shipped within 7 days. If for any reason we are unable to ship your order within this time frame, we will notify you by email. If your order is urgent please contact us and we will try to accommodate your request if possible.
Our shipping charges cover the cost of transporting the goods to your delivery address but do not include any duties or taxes charged by Customs. Nor do our product prices include any export fees, duties, tariffs or other charges that may be associated with exporting the goods.
Unable to Deliver
If for any reason we are unable to fulfil delivery requirements, we will contact you by email and you will have the option to provide an alternative forwarding address for your goods or to cancel your order and have your money refunded in full minus any additional freight costs incurred.
No responsibility can be taken for incorrect address details provided by you and shall remain the customer’s responsibility.
All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled or there will be a delay in supply you will be notified immediately by email immediately. You will be given the option of waiting for supply, choosing an alternative or obtaining a full refund.
Use of this Site
You may use the content of this site only for the purposed of shopping on this site or placing an order and for no other purpose. Blaks is a trademarked brand. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws.
Changes to the Site
We reserve the right to make changes to the website, policies and these terms and conditions from time to time.